Have privacy for themselves, their belongings, mail and affairs and to expect that all communications and records pertaining to care will be treated as confidential.

Retain personal independence and choice, including the right to care for themselves as far as they are able and willing.

Have meals, to bathe, to receive visitors and to rise and retire when they wish, and to have freedom from unnecessary rules and practices.

Be treated with dignity as individuals and to have their religious, emotional, sexual, political and social needs accepted and respected.

Be treated at all times with courtesy and sensitivity, and to expect staff to have the appropriate skills to meet their needs appropriately in order that they enjoy the highest possible quality of life.

Choose their own GP and to have the opportunity to consult with them in private.

Have privacy when receiving assessments, counselling, treatment or personal care, and access to a quiet area to communicate with family, friends, lawyers, clergymen or others.

Refuse medical treatment and medication and to be informed of any medical consequences of that refusal (this to the extent that it will not interfere with the lives and safety of other residents or violate any specific laws or regulations). In all such cases the home has the right to require residents to give a written waiver of any legal action.

A single bedroom unless the resident specifically wishes to share, and help to furnish it as they wish. To be able to lock their room with a lock which is situated to their capabilities and which is accessible to staff in emergencies; to have a lockable space in which to secure their valuables.

Be able to refuse admission to whoever they choose.

Be consulted about any proposed changes in daily living arrangements and to make suggestions for changes and/or improvements.

Express feelings, criticisms or grievances to owners, managers and staff, and expect those comments to be responded to appropriately, without fear of reprisal or discrimination.

Have full information on how to gain access to the statutory complaints procedure and to be represented by friends or advocates if they so wish.

Socialise with others in the community both by going out or inviting visitors in to Tremethick House.

Form friendships and enjoy relationships with persons of their own choosing.

Establish and/or participate in resident organisations or meetings.